The following agreement is between Maple Signage and you (“Client”). By completing the registration process, Client agrees to be bound by this Agreement when signing up for Maple Signage service.
I. Description of Service
Maple Signage hosts an online digital signage application service, for broadcasting signs to screens connected to the Internet. This agreement defines terms and conditions for using Maple Signage service.
II. Proprietary Rights
Maple Signage hereby grants Client a non-exclusive, non-transferable application service for the sole purpose of evaluation during a free trial period. The Client acknowledges that all Title & Rights for the software and services provided and all intellectual property associated with it is the sole property of Maple Signage.
III. Data Processing
Maple Signage may keep records of:
• Name and job title.
• Contact information including email address.
• Demographic information such as postcode, preferences and interests.
• Other information relevant to customer surveys and/or offers (such as the pages in our websites which you have visited).
The records will be kept for good unless the Client asks, by writing, Maple Signage to be forgotten (to be deleted).
Maple Signage may use the information we collect from the Client when the Client registers, makes a purchase, signs up for Maple Signage’s newsletter, responds to a survey or marketing communication, surfs the websites, or uses certain other site features in the following ways and purposes:
• Internal record keeping.
• Maple Signage may use the information to improve Maple Signage’s products and services.
• To personalize user’s experience and to allow Maple Signage to deliver the type of content and product offerings in which the Client is most interested.
• To allow Maple Signage to better service the Client in responding to the Client’s customer service requests.
• From time to time, Maple Signage may also use the Client’s information to contact the Client for his order, subscription, market research or other products, services, and news. Maple Signage may use the information to customize the website according to the Client’s interests.
IV. Security
As a data controller (as defined in the General Data Protection Regulation, “GDPR” – Regulation (EU) 2016/679), Maple Signage is committed to ensuring that the Client’s information is secured. In order to prevent unauthorized access or disclosure, Maple Signage has put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information it collects online and offline.
For any GDPR issue (personal data), please feel free to inquire with our European representative in Portugal, who acts as the focal point of contact for any GDPR issue. You can do that by sending an email to support@sparkleandinnovation.com.
V. Data Controller and Data Processor
Maple Signage, as a data controller and data processor, is obliged to:
• Impose confidentiality obligations on persons authorized to process the personal data.
• Ensure the security of the personal data.
• Return or destroy the personal data at the end of the processing arrangement, unless it is required by Maple Signage as mentioned in clause no. III above.
VI. Partner as Data Processor
In case the Client becomes a Maple Signage’s partner (reseller), the Client obliges to:
• Process personal data only on Maple Signage’s system;
• Impose confidentiality obligations on persons authorized to process the personal data.
• Ensure the security of the personal data.
• Comply with additional rules restricting the appointment of sub-processors.
• Assist Maple Signage to comply with data subjects’ rights.
• Assist Maple Signage to comply with data security requirements.
• Return or destroy the personal data at the end of the processing arrangement, unless it is required by the Client as mentioned in clause no. III above.
• Provide Maple Signage with all information necessary for Maple Signage to demonstrate compliance with GDPR.
• Notify Maple Signage immediately if it believes that any instructions from Maple Signage are illegal.
VII. Limited Liability
Client expressly agrees that the use of Maple Signage application is at the Client’s sole risk. Neither Maple Signage, its employees, affiliates, agents, third-party information providers, resellers, or the like warrant that Maple Signage service will not be interrupted or error-free; nor do they make any warranty as to the results that may be obtained from the use of the service or as to the accuracy, reliability, or content of any information or service contained in or provided through Maple Signage unless otherwise expressly stated in this Agreement.
Under no circumstances, including negligence, shall Maple Signage, its offices, agents, or anyone else involved in creating, producing, or distributing Digital Signage service be liable for any direct, indirect, incidental, special, or consequential damages that result from the use of or inability to use Maple Signage service; or that results from mistakes, omissions, interruptions, deletion of files, errors, defects, delays in operation, or transmission or any failure of performance, whether or not limited to acts of God, communication failure, theft, destruction, or unauthorized access to Maple Signage records, programs, or services. Client hereby acknowledges that this paragraph shall apply to all content on Maple Signage servers.
Notwithstanding the above, Client’s exclusive remedies for all damages, losses, and causes of actions, whether in contract or misdemeanor including negligence or otherwise, shall not exceed the aggregate dollar amount which Client paid during the term of this Agreement.
IN THE EVENT THAT, NOTWITHSTANDING THE TERMS OF THIS AGREEMENT, Maple Signage IS FOUND LIABLE DAMAGES, SUCH SHALL NOT EXCEED FIFTY US DOLLARS ($50).
VIII. Indemnification
Client agrees that it shall defend, indemnify and hold Maple Signage harmless from any and all demands, liabilities, losses, costs, and claims, including attorneys’ fees, (“Liabilities”) asserted against Maple Signage, its agents, its customers, and employees, that may arise or result from any service provided or performed or agreed to be performed or any product sold by Client, its agents, employees, or assignees.
This agreement represents the complete agreement and understanding between Maple Signage and Client and supersedes any other written or oral agreement. Upon notice published online, Maple Signage may modify these terms and conditions, amplify them, and/or modify the prices, as well as discontinue or change the services offered. Submission of Client’s account order shall constitute the Client’s complete acceptance of these Terms and Conditions.
IX. Termination
Maple Signage may terminate the license granted herein at any time and for any reason.
X. Governing Law
This Agreement shall be governed and construed in accordance with the laws of Canada.
XI. Privacy
Our Privacy Policy describes the collection, use and sharing of certain information that may be provided in connection with your use of our services. You acknowledge and agree that all users will read and understand our Privacy Policy before accessing or using our services. By using the services, you acknowledge that your data will be processed in accordance with our Privacy Policy and this Agreement and may be processed in a country where it was collected, as well as in countries where privacy laws may be less stringent, including the United States. By using our services or submitting your data through our services, You expressly consent to such processes. To the extent, you provide personal information about a named person or entity that is not a current user of our services, you represent that you have that person’s or entity’s consent to do so.